You should expect to be as delighted with our work as the countless other Astonishing Arts clients who've gone before you. After all, how can we go wrong when you are the true star of your masterpiece?

However, on the off chance that you aren't totally satisfied, we offer a generous refund policy*:

• For Standard Artwork (artwork created on one of our pre-painted artscapes), you'll have 14 days to return your undamaged artwork at your expense to Astonishing Arts for a full refund of the original purchase price.
  
  
• For Custom Artwork (completely original artwork created with substantial, in depth consultation from you), you will need to provide us with a refund request notification within 14 days of your initial artwork email preview or physical delivery of your product. A full refund of purchase price in the form of store credit is provided for all custom artwork. Custom work involves a serious commitment of time and effort from us and that fact is reflected in the custom artwork refund policy.

Return Due To Loss or Damage In the Mail:
If your Giclee artwork order is lost or damaged during shipping, Astonishing Arts will replace it free of charge. In the case of damaged canvas or poster artwork, Astonishing Arts may request that you return your artwork to us at your expense. Once we receive your returned art, we will process the creation of a new work and ship it to you at no charge. However, additional shipping charges may apply in some cases.

IMPORTANT NOTICE: Validation of the refund/return policy occurs only if the client contacts Astonishing Arts PRIOR TO returning any artwork. Upon notification and a request for a refund or return, Astonishing Arts will issue a refund or replacement to the client.

*Any refund due shall be credited to the client's account (e.g. credit card) using 's transaction fulfillment process.